Refund policy

Right of withdrawal (14 days)

In accordance with EU Directive 2011/83 and Article 102 of the Spanish LGDCU, consumers purchasing online from Vapor Corp have the right to withdraw from the contract within 14 calendar days of receiving the goods, without giving any reason.

To exercise this right, email us at vaporwavecorporation@gmail.com with your order number and a withdrawal statement before the 14-day period expires. Goods must be returned within 14 days of notifying us.

Cost of return

The buyer bears the direct cost of return shipping, as permitted by Article 14.1 of Directive 2011/83 and expressly accepted here.

Condition of returned goods

Items must be returned in the same condition as received, unworn (beyond mere trying-on to assess fit and nature), with tags attached where applicable, and in the original protective packaging. The consumer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods (Article 14.2 of Directive 2011/83).

Refunds

Refunds will be processed within 14 days of receiving the returned item or proof of dispatch, whichever is earlier, to the original payment method. Where the returned item shows signs of use beyond the permitted inspection, an amount proportional to the loss of value will be deducted.

Exclusions

The right of withdrawal does not apply to: (i) goods made to order or customised for the buyer; (ii) sealed goods unsealed after delivery and unsuitable for return for hygiene reasons; (iii) any restoration or alteration service performed at the buyer's request.

Legal warranty (1 year)

Pursuant to Article 10.6 of EU Directive 2019/771, which permits the parties, in the case of second-hand goods, to expressly agree a shorter liability period, Vapor Corp and the consumer hereby expressly agree a legal warranty period of one (1) year from delivery of the goods — the statutory minimum for second-hand goods.

The warranty does not cover defects, wear or alterations disclosed in the listing, ordinary wear and tear from the buyer's use, damage from incorrect care, or damage from use inconsistent with the nature of a vintage/archive garment.

To make a warranty claim, contact vaporwavecorporation@gmail.com with the order number, detailed description and photographs of the issue. Claims must be submitted within 2 months of the consumer becoming aware of the lack of conformity.